What is Robotic Process Automation?
Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee.
How is RPA different from other enterprise automation tools?
In contrast to other, traditional IT solutions, RPA allows organizations to automate at a fraction of the cost and time previously encountered. RPA is also non-intrusive in nature and leverages the existing infrastructure without causing disruption to underlying systems, which would be difficult and costly to replace. With RPA, cost efficiency and compliance are no longer an operating cost but a byproduct of the automation.
How does Robotic Process Automation work?
RPA robots are capable of mimicking many–if not most–human user actions. They log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, scrape browsers, and more.
Similar to commercial organizations, the Public Sector faces issues that require immediate attention: from a high volume of work that blocks productivity, to employee shortage, from frequent regulatory and policy modifications to insufficient collaboratory tools to allow different departments to synchronize.
WHAT PROCESSES ARE RELEVANT TO RPA?
Essentially, any high-volume, business-rules-driven, repeatable process qualifies for automation.
The Public Sector meets RPA
For example, in the United States alone 58% of citizen-related processes are still paper-driven, while in the United Kingdom only 20% of public service employees do strategic work that requires analytical thinking.
RPA finds fertile ground and strong opportunities in government, as it allows to prioritize human-centric services and declutter departments from redundant and time-consuming tasks. RPA has a positive impact on cost reduction, productivity, accuracy, data analysis, and decision-making.
UiPath and Public Services match for success
Automation in the Public Services sector has already started to show proven benefits, particularly in allowing administrations around the world to deliver better services for citizens and reducing their operational costs. UiPath considers that there is a huge potential still left untapped in public organizations and delivers solutions fully catered to their specific needs. With intuitive user interfaces and easy to integrate into Public Sector legacy systems, the UiPath Platform eliminates the inherent anxiety automation typically involves.
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